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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Miller

Jennifer Miller

August 21, 2026

5  out of  5
rating by Jennifer Miller
"Rachel was able to update my policy quickly with no hassle!"
We responded:
"Jennifer, I'm glad Rachel could assist you with updating your policy smoothly and efficiently. We always aim to make things as hassle-free as possible. Feel free to reach out if you need anything else!"
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Terry Powers

August 19, 2026

5  out of  5
rating by Terry Powers
"They always make it easy for us to get the coverage and assist with any issues as painless as possible!
Great rates as well."
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Anthony Orozco

August 14, 2026

5  out of  5
rating by Anthony Orozco
"I spoke with Rachel Maxey who acquired an auto insurance policy quote and helped me switch insurance companies to State Farm. She was extremely knowledgeable and instrumental in helping me make the decision based on the benefits and savings of switching to State Farm."
We responded:
"Anthony, thank you for taking the time to leave us a review! I'm happy to hear that Rachel was able to assist you with switching to State Farm and that her expertise made the process smooth for you. We're glad to have you with us. Feel free to reach out if you need anything else!"
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Susan C Fisher

August 13, 2026

5  out of  5
rating by Susan C Fisher
"Moon was very helpful and friendly! She answered all my questions and took my payment over the phone. She is also sending me policy copies that I asked for."
We responded:
"Thank you, Susan! I'm glad to hear that Moon was able to assist you with your questions and payment over the phone. It's great to know she is sending you the policy copies you needed. We're always here to help if anything else comes up!"
Profile photo of Randall Bernstein

Randall Bernstein

August 12, 2026

5  out of  5
rating by Randall Bernstein
"Fantastic service and saved me money. Rachel is the best."
We responded:
"Randall, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience and that Rachel was able to help you save money. We appreciate your support!"
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Kirk Hobbs

August 12, 2026

5  out of  5
rating by Kirk Hobbs
"I had reason to call the State Farm office in Carmel two times in two days. The first individual I spoke to was Sharon regarding obtaining current insurance cards for one vehicle I
was trading. Sharon was very helpful and informative regarding a change in my auto policy.
The next day I called to inform State Farm I had a change in vehicles and needed to add the car to my policy. Moon was excellent to speak with and made the change very seamless and I had new cards immediately.
Both individuals were excellent - helpful, caring, and respectful."
We responded:
"Thank you, Kirk, for sharing your experience! I'm glad to hear that our team was able to assist you effectively with your insurance needs and make the process smooth and seamless. We're always here to help if anything else comes up!"
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Kyle Merrill

August 12, 2026

5  out of  5
rating by Kyle Merrill
"Great service! Set the example for customer service. Human communication is better
Than AI! Thanks again!"
We responded:
"Kyle, thank you for taking the time to leave us a review! I'm happy to hear that you appreciated the service and personal touch from our team. We always strive to make sure our communication is clear and helpful. Let us know if we can help with anything else!"
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Jeff Cooper

August 11, 2026

5  out of  5
rating by Jeff Cooper
"Great friendly company and employees!!!"
We responded:
"Jeff, thank you for the 5 stars! I'm happy to hear that you find our team friendly and welcoming. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
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Mona Sinclair

August 5, 2026

5  out of  5
rating by Mona Sinclair
"They are always very responsive—they answer the phones and solve problems right away."
We responded:
"Mona, thank you for taking the time to leave us a review! I'm happy to hear that our team has been responsive and able to address your needs promptly. We appreciate your support!"
Profile photo of James Barth

James Barth

August 5, 2026

5  out of  5
rating by James Barth
"Great coverage from great agents. Always easy to contact easy to talk to and very helpful"
We responded:
"Thank you, James! I'm happy to hear that you find our coverage and team easy to work with and helpful. We strive to make communication smooth and effective for everyone. Let us know if we can help with anything else!"
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Kavita Mehta

July 31, 2026

5  out of  5
rating by Kavita Mehta
"Moon was able to help me in a very quick manner. I appreciate the help!"
We responded:
"Thank you, Kavita! I'm glad we could assist you promptly. We appreciate your feedback and are here if you need anything else!"
Profile photo of Kye Young

Kye Young

July 31, 2026

5  out of  5
rating by Kye Young
"Super clear super helpful. Help me even when I couldn't figure out the app."
We responded:
"Kye, thank you for taking the time to leave us a review! I'm happy to hear that we could assist you, especially when the app was giving you trouble. We're always here to make things easier for you. Let us know if we can help with anything else!"
Profile photo of Harrell Ryan

Harrell Ryan

July 31, 2026

5  out of  5
rating by Harrell Ryan
"Very courteous and helpful !"
We responded:
"Harrell, thank you for taking the time to leave us a review! I'm happy to hear that you found our team courteous and helpful. We strive to provide the best service possible. Let us know if we can help with anything else!"
Profile photo of James Ledger

James Ledger

July 28, 2026

5  out of  5
rating by James Ledger
"Very, very helpful had fraud in my account so the card they had on file wasn’t active anymore. She was able to set me up through my bank account so I don’t have to worry about it no more. Very polite. My agent checks in on me all the time, helps me get the best rates possible. I definitely recommend to anyone."
We responded:
"Thank you for taking the time to leave us a review, James! I'm happy to hear that we could assist you with the issue and set up your payments through your bank account. It's great to know that you feel supported and are getting the best rates possible. We appreciate your recommendation! Let us know if we can help with anything else."
Profile photo of Vicki Crawford

Vicki Crawford

July 22, 2026

5  out of  5
rating by Vicki Crawford
"Thank you so much for the clarification on my bills and payments."
We responded:
"Thank you, Vicki! I'm happy we could help clarify your bills and payments. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of B B

B B

July 22, 2026

1  out of  5
rating by B B
"Just moved and I was told my rate was lower at the new address. One month later there's a rate increase more than 10 dollars a month with no explanation. I called to figure it out and the woman I spoke to didn't know either. She was supposed to figure it out and call me back but she never did.I have been a customer of state farm for many years and this is the first time I have had an experience like this. I'll take my business elsewhere."
We responded:
"B B, thank you for sharing your feedback. We fully appreciate how frustrating and aggravating unexplained rate changes can be, and we sincerely regret any confusion following your recent move.

We take follow-up very seriously and have made numerous attempts to reach out to you by phone over the past month to explain the billing details. Since our calls have not been getting through, we wonder if our number might be getting filtered or blocked by your mobile carrier's spam settings. As a long-standing client, your loyalty is deeply valued, and Drew and our team would welcome the opportunity to connect with you directly to review your account. Please feel free to call our office directly or let us know a convenient time to try reaching you again."
Profile photo of Catherine Whicker

Catherine Whicker

July 21, 2026

5  out of  5
rating by Catherine Whicker
"Rachel is very friendly. She is very helpful in explaining details and answering questions."
We responded:
"Thank you, Catherine! I'm happy to hear that Rachel was able to assist you with your questions and provide clear explanations. We appreciate your feedback and are here if you need anything else!"
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Katie Charles

July 15, 2026

5  out of  5
rating by Katie Charles
"Quick to help! Wonderful and pleasant! Thank you!"
We responded:
"Katie, thank you for the 5 stars! I'm happy to hear you found our service quick and pleasant. We're here to make things easy for you. Let us know if we can help with anything else!"
Profile photo of Whitney Struck

Whitney Struck

July 15, 2026

5  out of  5
rating by Whitney Struck
"Very responsive and quick to assist!"
We responded:
"Whitney, thank you for taking the time to leave us a review! I'm happy to hear that you found our team responsive and quick to assist. We're always here to help if anything comes up."
Profile photo of Savannah Williams

Savannah Williams

July 13, 2026

5  out of  5
rating by Savannah Williams
"We absolutely love working with them! Amazing customer service and they make it incredibly easy to work with regarding our policies. Can’t beat the price either! Thanks so much you guys!"
We responded:
"Savannah, thank you for taking the time to leave us a review! I'm happy to hear that you're enjoying our customer service and finding our policy process easy. It's great to know you're satisfied with the pricing too. We appreciate your support!"
Profile photo of Sean Brady

Sean Brady

July 9, 2026

5  out of  5
rating by Sean Brady
"The team is fantastic and very responsive. I'm pleased that I switched."
We responded:
"Thank you, Sean! I'm happy to hear that you're pleased with your decision to switch and that our team's responsiveness has made a positive impression. We appreciate your support!"
Profile photo of Jakob Reynolds

Jakob Reynolds

July 7, 2026

5  out of  5
rating by Jakob Reynolds
"Rachel was very communicative and friendly with helping transfer my insurance around. It was super quick and painless. I love using this office!"
We responded:
"Hey, Jakob! Thank you for taking the time to share your experience! We're so happy Rachel made transferring your coverage quick and easy while keeping you informed every step of the way. It means a lot to hear you enjoy working with our office, and we truly appreciate your support. Feel free to call or stop by anytime you need us."
Profile photo of Wanda Wright

Wanda Wright

July 6, 2026

5  out of  5
rating by Wanda Wright
"Rachel was great! She answered all my questions and got things squared away."
We responded:
"Wanda, thank you for taking the time to leave us a review! I'm happy to hear that Rachel was able to assist you and address all your questions. We appreciate your support!"
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Mark Schmucker

June 17, 2026

5  out of  5
rating by Mark Schmucker
"Rachel was very helpful and made everything easy!"
We responded:
"Thank you, Mark! I'm glad to hear Rachel was able to make things easy for you. We appreciate your feedback and are here if you need anything else!"
Profile photo of Tim Frederick

Tim Frederick

June 11, 2026

5  out of  5
rating by Tim Frederick
"Very friendly service to discuss roadside assistance coverage. Thank you."
We responded:
"Thank you, Tim! I'm happy to hear you had a positive experience discussing roadside assistance coverage with us. We always aim to provide friendly and helpful service. Let us know if we can help with anything else!"